084. 7 Customer Service & Relations Tool You Should be Using
One of the biggest challenges we face as entHERpreneurs is staying connected with current clients and prospects. You have to respond to emails, organize projects, schedule appointments, manage your social media, manage customer relations and continuously be networking. That’s a lot right?
Well let me help you out by sharing some of the best customer service, prospecting, and networking tools created by people who know exactly what it’s like to be a multitasking entrepreneur.
CharlieApp – Charlie is a business networking app that combs through hundreds of sources to send you a one page summary on anyone, before you see them. This is a great tool for sales pitches and meeting preps.
TalkWalker – Monitor the Web for interesting new content about your name, brand, competitors, events or any favorite topic with Talkwalker Alerts! Talkwalker Alerts are an easy and free alerting service that provides email updates of the latest relevant mentions on the Web directly to your email or RSS feed reader.
Batch – Communicate better with your mobile customers with Batch by sending push notifications and in-app messages to your customers with an advanced campaign manager.
Spiceworks – Spiceworks is a professional network for the information technology professionals offering a community of IT pros, plus an app with network monitoring, help desk, active directory, and more.
Groove – Groove is a ticketing system for teams allowing you and your team to collaborate on all your customer emails, social media posts, live chats and calls together in one helpdesk.
LiveChat 24/7 – Free messaging app that lets you monitor and chat with visitors on your website. LiveChat learns as you engage with customers and automatically builds your knowledge base and acts as a 24/7 “super-agent."
Typeform – Typeform is a great resource for online form building. Create beautiful online forms and surveys so you can easily collect registrations, onboard new clients or survey your visitors.
For more entrepreneur tools go to bit.ly/entherpreneurtoolkit to download your FREE EntHERpreneur Toolkit filled with 127 useful tools and resources to ease your entrepreneurial journey each step of the way!